Using the client
Connection, sign-in or speed problems still unsolved after the help center checks.
QuickQ official email: read this before writing in
Contact for QuickQ runs through the official mailbox, and the address is in the page footer. Set the problem out clearly and you will normally hear back the same working day. Checked August 17, 2026.
What suits an email
Say which kind it is and it moves faster.
Account and subscription
Account recovery, plan questions, receipts for expenses.
Feature suggestions
Something you want added or changed; describing the situation makes it likelier to land.
Reporting something odd
Suspicious messages, or anyone trading on our name — please tell us promptly.
What a good email holds
With the details in place there is no back and forth.
Write from the registered mailbox
It lets us match the account.
Device and system
Name the device model and system version.
What happened
What you did, what the message said, what you already tried.
Attach a screenshot
An attached capture beats a description.
Two reminders
Account safety deserves a little extra care.
We never ask for a password
Support will not request your password or a verification code for any reason.
Check the mail domain
Compare the sender's domain suffix with the one in the page footer; only a match is genuine.
Reply times
Same working day as a rule; holidays push it back.